Returns & Exchanges
At Suzanne Somers, we want you to be completely satisfied with your beauty and wellness journey; if a product doesn't meet your expectations, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original packaging to maintain the integrity of our high-quality botanical formulas.
Initiate Your Return
Visit our online returns portal or contact our customer care team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the items in their original containers and include a copy of your packing slip or the RMA form inside the box.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing